Customer Testimonials
Where do I start? Astorg WRECKED my vehicle and is not honorably making it right. I was told they have "expenses" and selling a car at their cost is "unfair" to them. I've dealt with this dealership for seven years. Always had great service when it came to oil changes etc. The first time THEY do something wrong, it's MY burden??!! I am absolutely appalled by their behavior and lack of customer service. Not sure how they stay in business. Beware of allowing them to drive your vehicle.
I recently purchased a used Jeep from the Lakeview location. The salesman was Larry Sulfridge, he was very helpful and courteous. I have purchase numerous vehicles and this was one of the better experiences I have had. Also, kudos to Fred Winland the Finance Manager, he was very pleasant and efficent.
Tim Farnsworth was great. He really went out of his way to make sure our experience was great. The service was wonderful and we felt very welcomed- even though they had to stay WAY after hours to accommodate us! Everyone was wonderful!!
Geez where do I start? First off they shop is understaffed so the mechanics are in such a hurry to get your vehicle out they overlook putting it back together correctly. He had to take my dash apart in the parking lot to connect wiring he had forgotten. My trunk space was left in disarray. Was diagnosed as a main display unit replacement but upon questioning the tech it wasn’t that at all but they wanted 4,000$ to replace parts I bought online for less than 500. Then was charged 25$ for a battery they took upon themselves to replace in my ...
He went above and beyond to help get my sons dream car. He never stopped trying. Thank you so much for everything you did.We will continue to come back.
You couldn't get a better salesman than Tim I have bought my 2nd vehicle from him my jeep wrangler and now my 2014 dodge ram he is the most had.
Larry Sulfridge is very customer friendly, efficient and knowledgeable. He gets you the best deal he can for your trade. I would highly recommend him and he is located at the Astorg Lakeview Drive lot.
We took our 2015 Edge in for a repair and ended up purchasing a new 2018 Edge. It was a very easy deal to make in short time. My only regret is now I have a car payment! Oh, well that is life and try to live to the fullest. Thank you Bill Gum! And a special thanks to Derrick Taylor for helping us too.
We purchased a preowned certified Jeep Cherokee from Astorg and it was a great experience. Tim Farnsworth is courteous, professional, and fun to work with. He worked hard to keep the paperwork and process flowing in an efficient way so our kids didn't have to sit in the lobby for hours. Thanks Tim!!
Tim Farnsworth was very helpful and professional. He was also helpful in helping me with my insurance. I was very pleased with his service. Th
I feel the service was good but also I feel the price was a bit high for the car I purchased. In the end I felt more comfortable buying a car from Astorg because they will take care of any future problems that may arise
We recently worked with Tim Farnsworth on finding our new Jeep Grand Cherokee. He listened to what we wanted and pointed us to a vehicle we had never considered, but once we saw it and drove it, we quickly fell in love. He knew better than we did what we needed and I would highly recommend Tim and Astorg motors. Everyone was friendly and very knowledgeable. Thanks for a great experience!
Larry has gone way out of his way to help us for several years now buying cars. He is not just a great sales person, he has become a great friend. He looks out for you. He would never sell you a vehicle just to make a sale. I recommend Larry at Lakeview used car's in Parkersburg, WV very highly! You will not be sorry. Mr. And Mrs. Roberts
I was very pleased with experience at Astorg acrossed from Buffalo Wild Wings in Parkersburg/Vienna ,WV . Mr. Sulfridge went out of his way to get me financed and in a truck to my liking not just any truck but one I told him I would like to have... my credit wasn’t the best and he could have just turned me away but him along with others at the dealership worked hard for a day and part of another day. He or they did not have to do that but they wanted to help me and they did. I ...